Legal

Privacy Policy

VA Media Fx ('We,' 'Us,' 'Our') respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices, in connection with our website and our CRM automation and video production services.

Information We Collect

We collect information you provide directly (name, email, phone number, business information, payment details processed via our payment provider) and information collected automatically (IP address, browser type, pages visited, via cookies and similar technologies). If you engage our CRM/automation service, we may process your customers' contact information on your behalf as part of delivering that service.

How We Use Information

We use collected information to: provide and improve our CRM automation and video production services; communicate with you about your account, billing, and support; send marketing and SMS/MMS messages if you've opted in (see Terms & Conditions); and comply with legal obligations.

SMS/MMS Data

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes, consistent with mobile carrier guidelines.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our business (e.g. GoHighLevel, payment processors, hosting providers), and as required by law.

Data Security

We use commercially reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure.

Your Choices

You may opt out of marketing messages at any time (see Terms & Conditions). You may request access to, correction of, or deletion of your personal information by emailing hello@vamediafx.com.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active clients.

Contact: hello@vamediafx.com · Chicago, IL · Effective Date: July 2026